Q&A
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Do you deliver throughout Lithuania?
Yes, we deliver across Lithuania to the address you provide.
How long does delivery take?
Delivery usually takes 5–9 business days.
Can I return products?
Yes, however not all products are eligible for return. Please see “Returns Policy”
What payment methods do you accept?
You can pay via online banking, bank transfer, Apple Pay, Google Pay, or cash upon collection.
Do you provide a warranty?
Yes, electrical devices come with a 12-month warranty, furniture hydraulics – 6 months, and plumbing components – 3 months.
Are the furniture items delivered assembled?
It depends on the product – some items are delivered assembled, while others may require simple assembly.
Do you carry furniture inside the premises?
Delivery conditions depend on the item size and courier. Please contact us in advance regarding carrying services.
Do you issue invoices?
Yes, we issue invoices for all orders.
The product is out of stock – when will it be available again?
We do our best to restock regularly, but sometimes supply may take longer. Click “Notify me when available” and we will inform you by email.
I entered incorrect contact details – what should I do?
Please contact us as soon as possible at info@pro4.lt. If your order has not been shipped yet, we will update your details.
Can’t find the answer? Contact us at info@pro4.lt – we’ll be happy to help.