Furniture Care Guidelines

  • All furniture wears over time during use. However, this process can be slowed down with proper care and cleaning – significantly extending its lifespan. As our standard assortment consists of furniture made from various materials, this guide provides our best recommendations on how to properly care for your specific piece of furniture. To avoid wear or damage, it is very important to regularly perform maintenance and technical condition checks at the place of use, in order to reduce risks and ensure a safe environment for visitors and staff. Products are intended for use in commercial premises, where the owner, manager, or staff must ensure a safe and clean public space. This is often not only good business practice but also a legal obligation. This obligation includes maintaining the building, equipment, and furniture used by employees and visitors. Failure to carry out regular maintenance will void the warranty provided by the company.

    If you notice any malfunction or damage to furniture used by visitors or staff, inform the responsible person immediately. Failure of any worn component may result in product malfunction, property damage, or injury to employees or visitors.
    This guide is not a complete set of maintenance or repair instructions and does not replace internal procedures, maintenance plans, applicable standards, or legal requirements. It is intended to provide general principles and recommendations for those responsible for the maintenance, operation, and use of furniture in public spaces.

     

    How to ensure proper furniture care and use?

    There are several key principles that help ensure long-term and reliable furniture use in a commercial environment:

    • Inspect furniture upon delivery. Ensure all parts are delivered in good condition and that the product is properly assembled. It is recommended to follow the instructions provided with the furniture and perform an additional inspection shortly after installation and initial use. If defects are noticed, record them immediately and do not use the product if it is not functioning properly or does not meet specifications.
    • Keep proper maintenance records. Document all cleaning, maintenance, and repair activities with dates. This helps ensure important actions are not missed and may be necessary for warranty or liability purposes.
    • Immediately remove unsafe furniture from use. If a product appears unsafe or may cause additional damage or risk, it must not be used.
    • Use only manufacturer-recommended parts and equipment. This applies to both repairs and moving furniture.
    • Use furniture only for its intended purpose. Avoid misuse or mechanical damage.
    • Ensure furniture is placed on a level and stable surface. Many issues arise not from the furniture itself, but from uneven or unstable floors. Adjustable feet may help, but they do not compensate for poor flooring conditions.
    • Protect furniture from direct sunlight or UV exposure. Many materials (wood, metal, veneer, laminates, plastics, etc.) may fade or lose properties when exposed to sunlight or artificial UV sources. Use and store furniture only in suitable conditions.

     

    Upholstered furniture care

    Textile upholstery
    Regular cleaning and maintenance are essential to keep upholstery looking good for as long as possible. Dust and dirt wear down fabric and reduce its fire resistance properties.
    Vacuum the fabric regularly using medium power, preferably every week.
    Artificial leather upholstery
    Clean artificial leather by wiping it with a dry cloth. Dirt can be removed with a cloth dampened in lukewarm water and well wrung out. If this is not sufficient, use a mild cleaning solution or dish soap. Afterwards, wipe with a cloth dampened with clean water and wrung out well. Finally, dry with a clean cloth.

     

    Stain removal from upholstered furniture

    Important! Before removing stains, read the fabric care instructions or contact the supplier.
    Remove wet stains by gently dabbing with a lint-free cloth or sponge. If the stain persists, dry cleaning is recommended.
    Do not use other chemicals or cleaning agents. Do not use steam cleaning.
    Note: DO NOT rub the material strongly, as this may damage the fabric and its color.

     

    Plastic furniture care and cleaning

    There are many types of synthetic materials and plastics, each with different properties.
    Clean plastic or synthetic materials by wiping with a dry cloth. Dirt can be removed with a cloth dampened in lukewarm water and well wrung out. If necessary, use a mild cleaning solution or dishwashing liquid.
    Then wipe with a cloth dampened with clean water and well wrung out. Finally, dry with a clean cloth.
    Although plastic is practical and easy to clean, it is not completely resistant to discoloration. Under certain lighting conditions, plastic may change color or yellow. This effect increases with exposure to strong sunlight.
    Plastic is not resistant to high temperatures, so never place hot dishes or objects on plastic furniture. Always follow the manufacturer's care instructions.
    We recommend:
    • cleaning plastic furniture with soapy water;
    • removing stubborn stains with antistatic furniture polish or degreasing cleaner, then drying the surface with a soft cloth.
    Do not use:
    • products containing solvents, as they may damage the plastic.

     

    Lacquered wood care

    Daily cleaning
    Clean with a cloth well wrung out in lukewarm water. Avoid cleaning agents and chemicals. For heavier dirt, use a cloth dampened with a mild soap solution, then dry the surface.
    The lacquer protects the surface, making it more resistant to liquids and dirt. Minor scratches cannot be removed.
    Avoid placing wet or hot objects on lacquered surfaces. Do not use abrasive cleaning agents.

     

    Stain removal from lacquered wood

    When removing difficult stains, act carefully and avoid aggressive agents.

    Shoe marks:
    If necessary, remove with an eraser or a suitable solvent, then wipe with a well-wrung cloth.
    Stains and surface changes:
    These are usually caused by heat, moisture, or alcohol. They may be reduced by placing a cloth over the stain and gently heating with an iron (without steam) or using a hair dryer.

    Candle wax:
    Allow the wax to harden, then remove as much as possible with a non-scratching tool. Place baking or parchment paper over the area and gently heat with an iron (no steam). If needed, clean with a cloth slightly dampened with solvent and dry immediately.
    Grease, oil stains, dents, and scratches:
    In such cases, the surface must be sanded and re-lacquered.

     

    Disinfection and hygiene
    Surfaces should be disinfected regularly, and after each client if direct contact occurs.
    Before disinfection, it is recommended to clean visible dirt.
    For disinfection use:
    o alcohol-based products (if suitable for the surface)
    o or mild, furniture-safe disinfectants
    Spray disinfectant onto a cloth, not directly onto the surface (especially if it includes wood, veneer, or metal parts).
    After cleaning, dry the surface with a clean cloth.

     

    What to avoid

    • Strong chemicals (chlorine, aggressive disinfectants) unless clearly suitable for the material
    • Excessive use of solvents or alcohol on sensitive surfaces
    • Excess moisture – surfaces must not be soaked
    • Direct spraying on surfaces, especially mixed materials
    • Abrasive agents that may damage surfaces

     

    Surface protection

    To reduce wear and protect furniture from the effects of intensive disinfection, it is recommended to use additional protective measures:
    • Disposable covers (nonwoven sheets) – especially during procedures
    • Protective covers or throws in work areas
    • Protective film on frequently cleaned surfaces
    These measures:
    • reduce direct contact with furniture surfaces
    • protect against stains and chemical exposure
    • help maintain the aesthetic appearance for longer

    Note: When using any new cleaning or disinfecting agents, it is recommended to first test them on a less visible area to ensure they do not damage the surface.